Pain Point Prioritization Calculator

Pro v1.0.0 1 view

Analyzes customer pain points from research data to calculate frequency and severity scores, generating a prioritization matrix and ranked action plan for roadmap planning.

What You Get

Transform subjective pain point debates into data-driven prioritization with defensible scores, confidence ratings, and stakeholder-ready justification reports.

The Problem

Product teams collect pain points from interviews, surveys, and support tickets but struggle to prioritize them objectively. Without systematic analysis, prioritization becomes driven by the loudest voice, most recent complaint, or gut feel, leading to misallocated resources and stakeholder conflicts.

The Solution

This skill calculates objective frequency scores from research data and systematically assesses severity based on impact indicators (revenue risk, workflow blocking, time waste). It generates a 2x2 priority matrix, ranked lists with composite scores, and evidence-based justification reports for stakeholder communication.

How It Works

  1. 1 Gather research data (interview transcripts, survey responses, support tickets) or pre-compiled pain point list
  2. 2 Assess data quality and classify pain points by evidence strength (sufficient, partial, insufficient)
  3. 3 Extract and normalize pain points, consolidating similar items with unique IDs
  4. 4 Calculate frequency scores as percentage of sources mentioning each pain point
  5. 5 Assess severity (1-10) based on impact indicators with confidence ratings
  6. 6 Generate 2x2 priority matrix mapping to Urgent/Quality-of-Life/Niche-Critical/Low-Priority quadrants
  7. 7 Create ranked prioritization list with composite scores and justifications
  8. 8 Produce stakeholder-ready evidence report with quotes, data, and action recommendations

What You'll Need

  • Research data with at least 20 data points (interviews, survey responses, or tickets)
  • Pain points with descriptions of impact (not just labels)
  • Optional: Business context for segment-specific prioritization

Get This Skill

Requires Pro subscription ($9/month)

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