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Knowledge Worker Productivity Pain Points
Simple baseline prioritization of 3 common productivity pain points (slow email, notifications, file finding) with scoring methodology and product opportunity angles.
Input
What you provide to the skill
Pain points: 1. Slow email 2. Too many notifications 3. Hard to find files. Which is most urgent?
Output
What the skill generates for you
Pain Point Prioritization Report
Scoring Methodology
Each pain point scored on 4 dimensions (0-100):
- Urgency: How desperately do users want this solved? (language intensity, emotional weight)
- Frequency: How often does this occur? How many people affected?
- Impact: What’s the cost in time, money, relationships, or wellbeing?
- Solvability: Can a product actually solve this? Is the solution in scope?
Final Score = (Urgency × 0.35) + (Frequency × 0.25) + (Impact × 0.25) + (Solvability × 0.15)
Priority Rankings
Rank #1: Hard to Find Files
Final Score: 73/100
| Dimension | Score | Reasoning |
|---|---|---|
| Urgency | 75 | Moderate frustration - slows work but doesn’t create crisis |
| Frequency | 85 | Daily occurrence for knowledge workers |
| Impact | 70 | Time waste (5-20 min/day = 2-8 hours/month productivity loss) |
| Solvability | 85 | Search tools, file organization systems, tagging can directly solve |
Why #1: Highest frequency creates daily friction that compounds over time. Occurs multiple times per workday for anyone managing multiple projects or files. Clear product opportunities exist (better search, auto-tagging, AI-powered file retrieval).
Product Opportunity Angle: Smart file organization systems, semantic search tools, automated tagging based on content/context, unified search across cloud services.
Rank #2: Too Many Notifications
Final Score: 71/100
| Dimension | Score | Reasoning |
|---|---|---|
| Urgency | 80 | High frustration - “constant interruptions”, “can’t focus” |
| Frequency | 80 | Constant/hourly occurrence throughout workday |
| Impact | 65 | Attention fragmentation, reduced deep work capacity |
| Solvability | 70 | Notification management tools exist but require user discipline/configuration |
Why #2: Very high urgency due to attention/focus impact, but slightly lower solvability because it requires behavior change and cross-app coordination. Users often feel helpless against notification overload.
Product Opportunity Angle: Intelligent notification filtering, focus mode automation, notification batching by priority, AI-powered “important vs noise” classification.
Rank #3: Slow Email
Final Score: 61/100
| Dimension | Score | Reasoning |
|---|---|---|
| Urgency | 60 | Annoying but accepted as norm - low desperation language |
| Frequency | 70 | Daily touchpoint but not constant like notifications |
| Impact | 60 | Delays responses by minutes/hours, not catastrophic |
| Solvability | 65 | Technical solutions exist but often infrastructure/provider limited |
Why #3: Lower urgency because users have adapted to current email speeds. Impact is moderate - delays are measured in minutes/hours not days. Solvability is constrained by email infrastructure beyond user control.
Product Opportunity Angle: Email client optimization, caching strategies, faster search indexing, offline-first email apps.
Recommendation
Build for Pain Point #1 (Hard to Find Files) because:
- Highest combined score (73)
- Daily occurrence with cumulative time waste = measurable ROI
- High solvability - clear product categories exist (search, organization, AI tagging)
- Users actively seek solutions (validation of willingness to adopt new tools)
Consider Pain Point #2 (Too Many Notifications) as secondary because:
- Higher urgency (attention/focus impact resonates emotionally)
- Growing problem as app ecosystem expands
- Could differentiate with intelligent filtering vs. simple on/off controls
Deprioritize Pain Point #3 (Slow Email) because:
- Lowest urgency - users have adapted to current speeds
- Infrastructure constraints limit product-level solutions
- Limited differentiation opportunity in crowded email client market
About This Skill
Transform raw pain point lists into prioritized, scored rankings using a systematic JTBD-inspired framework with urgency, frequency, impact, and solvability scoring.
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