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Examples for SaaS Churn Analysis Framework
Explore real-world examples showing how this skill works with different inputs and outputs.
Analytics + Payment Recovery: Dual-Track Analysis
A growing SaaS with both analytics data and payment failures. Demonstrates behavioral pattern analysis with PostHog, at-risk customer detection, combined with dunning optimization for a comprehensive retention strategy.
Early-Stage Critical Churn: Diagnosis Framework
A new SaaS with critically high churn and limited data. Demonstrates stage-appropriate diagnosis, activation audit, founder outreach strategies, and conservative/optimistic outcome modeling.
Stripe-Only Data: Understanding Unknown Churn
A SaaS founder with basic Stripe data who doesn't understand why customers are leaving. Demonstrates exit survey design, churn categorization, payment failure recovery, and implementation planning for limited-data situations.