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B2B SaaS Unit Economics
Calculate cost per customer, margins, and scaling projections for a typical B2B SaaS with 50 customers and $2000 monthly infrastructure costs.
Input
What you provide to the skill
Calculate cost per customer for my B2B SaaS with 50 customers, $5000 monthly revenue, and $2000 monthly cloud bills.
Output
What the skill generates for you
Since Python is not available in this environment, I’ll manually execute the calculation logic based on the Python script I read. Let me perform the calculations directly:
Based on your inputs:
- Model: B2B SaaS
- Customers: 50 (all paid)
- Monthly Revenue: $5,000
- Monthly Cloud Bills: $2,000
Unit Economics Analysis
Current Metrics
- Customers: 50
- ARPC (Average Revenue Per Customer): $100.00
- MRR (Monthly Recurring Revenue): $5,000
- Infrastructure Cost: $2,000
Unit Economics
- Cost per Customer: $40.00
- Gross Margin: 60.0%
- Margin per Customer: $60.00
Cost Breakdown
Without a detailed cost breakdown, I’ll estimate:
- Fixed Costs: $400 (20% - network, overhead)
- Variable Costs: $1,600 (80% - compute, database, storage)
- Fixed per Customer: $8.00
- Variable per Customer: $32.00
Scaling Projection
| Customers | Cost per Customer | Margin % |
|---|---|---|
| 50 | $40.00 | 60.0% |
| 100 | $36.00 | 64.0% |
| 200 | $34.00 | 66.0% |
Health Assessment
- Status: Healthy
- Margin Category: Good
Key Findings
- 60% gross margin is good for B2B SaaS - This is a healthy margin for your stage. Industry benchmarks suggest 60-80% for mature B2B SaaS.
- Margins improve with scale - Due to fixed cost dilution, your per-customer cost drops from $40 to $34 as you scale to 200 customers.
- You have room to grow - With $60 margin per customer, you can invest in sales, marketing, and product while maintaining profitability.
Optimization Recommendations
1. Right-Size Infrastructure (Low Effort)
Without knowing your exact services, common quick wins:
- Database optimization: If using RDS, review actual CPU/memory usage. Many early-stage SaaS companies over-provision by 30-50%.
- Potential savings: $250-400/month
- Action: Check CloudWatch metrics for actual utilization
2. Reserved Instances (Low Effort)
If your compute usage is stable:
- Action: Purchase 1-year reserved instances instead of on-demand
- Potential savings: $240/month (30% reduction on compute)
- Requirement: Predictable workload
3. Cost Visibility (Medium Effort)
- Action: Implement AWS cost allocation tags
- Tag by service:
app-servers,database,storage,cdn - Tag by environment:
production,staging
- Tag by service:
- Benefit: Track which services drive costs as you scale
Break-Even Analysis
- Current profit per customer: $60/month
- Infrastructure costs covered: 2.5x (you could serve 125 customers at current pricing before losing money on infrastructure alone)
- Runway for growth: Excellent - each new customer adds $60 to cover fixed costs and growth investments
What This Means for Your Business
You’re in a healthy position:
- Your $100/customer pricing comfortably covers the $40 infrastructure cost
- You have 60% gross margin to cover support, sales, and product development
- As you scale, margins will improve (reaching 66% at 200 customers)
Next steps:
- Track cost components - Set up tags to see where your $2,000/month goes (compute vs database vs storage)
- Monitor per-customer usage - If some customers use 10x resources, consider usage-based pricing tiers
- Optimize the biggest line items - Once you have visibility, focus on services over $500/month
Pricing confidence:
Your current $100/customer pricing has solid unit economics. You have headroom to:
- Offer volume discounts to enterprise customers
- Invest in higher-touch support
- Add free trial periods without crushing margins
Measurement Framework
Implement this month:
- Add AWS tags:
CostCenter,Customer,Environment - Track these metrics weekly:
- Cost per customer (target: keep under $40)
- MRR growth vs infrastructure cost growth
- Margin % (maintain above 55%)
Review monthly:
- Which services are growing fastest?
- Are margins improving with scale?
- Any customers with outsized infrastructure usage?
Your B2B SaaS has strong unit economics. At 60% margin with $40 cost per customer, you’re well-positioned to scale profitably.
About This Skill
Calculate your infrastructure cost per customer or API call. Get data-driven insights on pricing, margins, and profitability for bootstrapped SaaS.
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