All examples for Feedback Auto-Tagger

Support Ticket Classification with Predefined Taxonomy

Classifying 5 support feedback items using a simple Bug/Feature/Question taxonomy. Demonstrates high-confidence tagging with clear reasoning and distribution statistics for a small batch of typical support tickets.

Input

What you provide to the skill

Tag this customer feedback with Bug, Feature, Question categories and show confidence scores:

  • “App crashes every time I open settings”
  • “Would love to see dark mode added”
  • “How do I change my password?”
  • “The export feature is broken”
  • “Can you add Slack notifications?”

Output

What the skill generates for you

FEEDBACK TAGGING RESULTS
========================
| Feedback | Primary Tag | Confidence | Secondary Tags | Reasoning |
|----------|-------------|------------|----------------|-----------|
| App crashes every time I open settings | Bug | 98% | - | Explicit crash behavior with clear reproducible steps |
| Would love to see dark mode added | Feature Request | 99% | - | Clear feature request using typical request language ("would love") |
| How do I change my password? | Question | 100% | - | Straightforward how-to question with classic question pattern |
| The export feature is broken | Bug | 92% | - | Explicit defect statement, though less detailed than ideal |
| Can you add Slack notifications? | Feature Request | 97% | - | Direct feature request with specific integration mentioned |
SUMMARY STATISTICS
==================
- Total items processed: 5
- Successfully tagged: 5 (100%)
- Average confidence: 97.2%
- Items with multiple tags: 0 (0%)
- Items flagged for review (<60% confidence): 0 (0%)
TAG DISTRIBUTION
================
- Bug: 2 (40%)
- Feature Request: 2 (40%)
- Question: 1 (20%)
CONFIDENCE BREAKDOWN
====================
- High confidence (>85%): 5 items (100%)
- Medium confidence (70-85%): 0 items (0%)
- Low confidence (<60%): 0 items (0%)