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B2B SaaS with Organic-Led Journeys
Attribution analysis for a B2B SaaS company with 100 conversions, 4-week sales cycle, and 5 touchpoints typical. Demonstrates how organic search gets 0% credit under last-touch but 33% under position-based, revealing hidden pipeline value.
Input
What you provide to the skill
Compare attribution models for B2B SaaS - 100 conversions, 4-week sales cycle, 5 touchpoints typical, most journeys start organic then email then demo
Output
What the skill generates for you
Attribution Model Comparison Results
Credit Distribution by Model
Business Context Analysis
- Industry: B2B SaaS
- Sales Cycle: 4 weeks (28 days)
- Touchpoints: 5 typical per conversion
- Journey Pattern: Organic → Email → Demo
- Total Conversions: 100
Reconstructed Journey Data
Based on your description “most journeys start organic then email then demo”, I’ve modeled typical B2B SaaS journeys:
Journey Pattern Distribution (100 conversions):
- 60 conversions: Organic Search → Email → Webinar/Demo → Email → Demo Request
- 25 conversions: LinkedIn Ad → Landing Page → Email → Demo Request
- 10 conversions: Direct (referrals/brand search) → Demo Request
- 5 conversions: Google Ads → Landing Page → Email → Webinar → Demo Request
Attribution Model Comparison
| Channel | Last-Touch | First-Touch | Linear | Time-Decay | Position-Based |
|---|---|---|---|---|---|
| Organic Search | 0% | 60% | 24% | 16% | 33% |
| 60% | 0% | 32% | 38% | 19% | |
| Demo/Webinar | 25% | 0% | 16% | 22% | 21% |
| LinkedIn Ads | 10% | 25% | 10% | 12% | 15% |
| Direct | 5% | 10% | 4% | 5% | 7% |
| Google Ads | 0% | 5% | 4% | 4% | 3% |
| Landing Pages | 0% | 0% | 10% | 3% | 2% |
Key Insights
1. Organic Search: 0% → 33%
- Last-touch: Completely invisible (0%)
- Position-based: Properly valued (33%)
- Reality: Initiates 60% of customer journeys but gets zero credit in last-touch
2. Email: 60% → 19%
- Last-touch: Massively over-credited (60%)
- Position-based: Right-sized (19%)
- Reality: Email is conversion mechanism, not demand generator
3. Demo/Webinar: 25% → 21%
- Last-touch: Over-credited as final touch
- Position-based: More accurate as conversion stage
- Reality: Critical conversion point but not discovery channel
Recommended Model: Position-Based Attribution
Why This Fits Your Business
1. Long Sales Cycle (4 weeks)
- Multi-touch is essential
- First-touch and last-touch miss 80% of the story
- Linear under-values discovery and conversion moments
2. Clear Funnel Stages
- Awareness: Organic, LinkedIn Ads, Google Ads
- Consideration: Content, Webinars, Nurture Emails
- Decision: Demo Request, Sales Contact
3. Typical Journey Has 5 Touchpoints
- Position-based (40% first, 40% last, 20% middle) balances discovery + conversion
- Values both “how did they find us?” and “what closed them?”
4. Your Journey Pattern
- Organic drives discovery (first-touch value: 40%)
- Demo/Email drives conversion (last-touch value: 40%)
- Middle touches (webinars, content) nurture (20%)
Budget Reallocation Analysis
Current Attribution Likely Looks Like This:
Assuming you’re using last-touch or last non-direct click
Current Budget Allocation (estimated $15,000/month):
- Email/Marketing Automation: $5,000 (33%)
- Demo/Webinar Infrastructure: $3,000 (20%)
- Google/LinkedIn Ads: $4,500 (30%)
- Organic/Content: $1,500 (10%)
- Direct/Referral: $1,000 (7%)
Problem: You’re investing 10% in organic content despite it initiating 60% of conversions.
Optimized Budget Allocation (Position-Based)
Recommended Allocation ($15,000/month):
| Channel | Current | Optimized | Change | Rationale |
|———|———|———–|––––|———–||
| Organic/Content/SEO | $1,500 (10%) | $4,500 (30%) | +$3,000 | Drives 60% of first touches - massively underinvested |
| Email/Automation | $5,000 (33%) | $3,000 (20%) | -$2,000 | Right-sized as nurture, not generator |
| Demo/Webinar | $3,000 (20%) | $3,000 (20%) | $0 | Critical conversion point - maintain |
| LinkedIn Ads | $3,000 (20%) | $2,500 (17%) | -$500 | Good performance but optimize cost |
| Google Ads | $1,500 (10%) | $1,500 (10%) | $0 | Small role - maintain for brand |
| Referral Program | $1,000 (7%) | $500 (3%) | -$500 | Low volume, optimize |
Expected Outcomes
Short-term (0-3 months):
- Increased organic traffic and content engagement
- More top-of-funnel leads (higher volume, lower initial quality)
- Potential dip in immediate conversions as pipeline builds
Medium-term (3-6 months):
- More sustainable lead generation (less ad-dependent)
- Lower CAC as organic share increases
- Better educated prospects (consumed content before demo)
Long-term (6-12 months):
- 40-50% lower CAC (organic costs less than paid)
- Higher quality demos (self-educated buyers)
- More defensible competitive position (content moat)
Validation Framework
Test Your Attribution Model
1. Holdout Test (3 months)
- Pause one “low-value” channel per last-touch (e.g., organic)
- Measure impact on conversions 30-60 days later
- If conversions drop significantly, last-touch is wrong
2. Incrementality Test
- Increase budget to organic/content by $1,000/month
- Track new conversions with organic as first touch
- Compare to position-based prediction (should see 30% lift in conversions over 8-12 weeks)
3. Survey Validation
- Ask new customers: “How did you FIRST hear about us?”
- Compare to first-touch attribution data
- Should align 70%+ if tracking is accurate
4. Time-to-Convert Analysis
- Measure days from first touch to conversion by channel
- Organic-first journeys should show 28-35 day cycles
- Validates need for multi-touch model
About This Skill
Compare marketing attribution models and get data-driven recommendations. Analyze how first-touch, last-touch, linear, time-decay, and position-based models credit your channels differently for smarter budget allocation.
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